Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, or for any questions you can contact us at mgmtatgregory@hotmail.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at mgmtatgregory@hotmail.com.

Return & Exchange Policy

We want you to be completely satisfied with your order. If something isn't quite right, we’re here to help you return or exchange your item quickly and easily.

Policy Overview

Policy Term	Policy Details
Return Window	30 days from the date of delivery
Accepted Condition	Unused, unopened, and in original packaging with all tags attached
Refund Options	Original payment method or Store Credit (with a bonus!)
Return Shipping Fee	Customer covers return shipping (unless the item arrives damaged/defective)
Processing Time	3–5 business days once the item reaches our facility

How to Initiate a Return

Submit a Request: Email us at mgmtatgregory@hotmail.com with your Order Number and the item(s) you wish to return.
Package Your Item: Place the item securely in its original packaging along with your packing slip or order confirmation.
confirm details with Gregory Management and ship it back.

Refunds

Original Payment Method: Standard refunds will be credited back to your original payment method within 5–7 business days after inspection.
Note: Original shipping charges are non-refundable.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please let us know right away! Contact us within 48 hours of delivery with photos of the issue, and we will provide a prepaid return label and send out a replacement or full refund at no cost to you.