Shipping policy

Shipping Policy

Thank you for shopping at Gregory! We're committed to getting your cat furniture to you and your feline friend as quickly as possible.

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Rates & Delivery We offer shipping across the United States. Shipping rates are calculated at checkout based on your location and order size. Estimated delivery times are 5–10 business days after processing.

Large Item Shipping Some of our furniture pieces are large and may ship via freight carrier. If your order requires freight shipping, we'll contact you to coordinate delivery.

Order Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number so you can follow your delivery every step of the way.

Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us at mgmtatgregory@hotmail.com within 7 days of the expected delivery date and we'll make it right.